- Basic and Advanced Proactive Web Campaigns
- Proactive SMS Campaigns
- Embed2 – Your integration must use Ada’s Embed2 script. If you’re still using Embed1, Proactive Campaigns won’t work.
- Proactive Campaigns supports bots deployed on the web and mobile web. Campaigns currently don’t support mobile applications.
- Custom CSS styling of the Ada widget could affect the appearance of your Campaigns.
Proactive Campaigns for SMS
Proactive SMS Campaigns empower you to meet your customers where they are. Use them to initiate personalized, timely two-way SMS conversations at scale—conversations that increase engagement, encourage action, reduce CAC, and boost conversion across the customer lifecycle. Learn more here:
To use Proactive SMS Campaigns, your Ada integration must have access to the following features:
- Ada’s SMS channel
- A Twilio account
Have any questions? Contact your Ada team—or email us at firstname.lastname@example.org.