|📝 Note: Campaign Reporting is only available for Advanced Proactive Campaigns. Speak to your Ada team if you would like to upgrade from Basic to Advanced Proactive Campaigns.|
You published your Advanced Proactive Campaign. Is it addressing your customer's common questions, issues, and requests? Here’s how to find out:
View your Advanced Proactive Campaign reporting by:
- On the Ada dashboard, go to Measure > Reports.
- Select the Campaign Performance report.
- Click on a Campaign name to view the metrics for that specific Campaign. The available metrics include:
Shown - Total number of presented Campaigns.
Clicked - Total number of Campaign clicks.
Engaged - Total number of engaged conversations.
See Advanced Proactive Campaigns to learn about configuring Advanced Proactive Campaigns.
Have any questions? Contact your Ada team—or email us at email@example.com.