Troubleshooting "Token Expired" Issue with Bot Invite

Issue:

When the 24-hour validity period of the bot invitation email link expires, users may encounter an error message stating "Token Expired" when trying to set their first password. This error prevents them from completing the password setup process.

Solution:

To resolve the "Token Expired" issue and regain access to the bot dashboard, follow these steps:

1. Open a web browser and navigate to [bot-handle].ada.support (replace [bot-handle] with appropriate handle).

2. On the bot dashboard login page, locate and click the "Forgot Password" button and submit your login email.

3. Check your inbox for a new email containing a new link along with a new token.

4. Click on the new email link.

5. Set a New Password.