Downloading Error Logs from the Bot error-dashboard using Postman

Manually searching for a specific error within the dashboard can be inconvenient. To address this issue, we can utilize Postman, a popular API development and testing tool, to download the entire error log for a bot. This article will guide you through the steps required to accomplish this task.

To download the entire error log for a bot, follow the below steps:

1. Log in to a bot dashboard

2. Edit the URL to https://<bot-handle>.ada.support/error-dashboard

3. Right-click on the page and click Inspect

4. In the developer options, select the Network tab, and in the search, type “bot_runtime_errors” and refresh the page. (Recording here: Simplii — Ada - 28 July 2023)

5. Right-click on the resulting request and type, and click on Copy>Copy as cURL.

6. Import the request to Postman. (Recording here: Simplii — Ada - 28 July 2023)

The response will be the error logs you see in the dashboard

This will, however, be a single page of errors. If you want all the errors In the error-dashboard, you can change the request body.

• For instance, to download the first 500 errors of all errors, change the body in Postman as shown below:
  • {"size":500}
  • Recording here: Postman - https://simplii.ada.support/api/bot_runtime_errors - Test Env - 28 July 2023