Build

Settings

• Chatter Persistence
• Chat transcript
• Satisfaction Survey
• Upgrading from Chaperone to Embed

Answer Utilities

• The Answer Utilities Block
• Answer Utility — Calculate
• Answer Utility — Format Date
• Answer Utility — Increment a Value
• Answer Utility — Render Templated Text
• Answer Utility — Search & Replace

Dashboard

• Answer Blocks Overview
• Actions and Operations Blocks
• Answer Flows and Quick Replies
• Answer Folders
• Answer Live/Hidden
• Answer Settings

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Training

• Bot Training Overview
• How to Train a Bot
• Intro to Machine Learning