Resolutions
Templates
- Updating Agent's Display Name in Zendesk for Ada Bot Integration
- Downloading Error Logs from the Bot error-dashboard using Postman
- Rehydrate Datadog Logs
- Zendesk Chat Presence Messages in Ada's Conversations View
- Troubleshooting Dashboard-Related Issues with crashes, hangs, and other similar failures
- Troubleshooting CSAT Score not Passing to Zendesk Chat