Templates
Templates
- Updating Agent's Display Name in Zendesk for Ada Bot Integration
- Downloading Error Logs from the Bot error-dashboard using Postman
- Rehydrate Datadog Logs
- Zendesk Chat Presence Messages in Ada's Conversations View
- Troubleshooting Dashboard-Related Issues with crashes, hangs, and other similar failures
- Troubleshooting CSAT Score not Passing to Zendesk Chat
- Troubleshooting "Token Expired" Issue with Bot Invite
- Why is the Chatbot Ignoring Persistence Settings?
- Troubleshooting Metavariable Passing Issues in Zendesk Embed
- Troubleshooting the Department Dropdown empty Issue in Zendesk Chat Block
- Avoiding Campaign Visibility Issues in "Capture" State Conversations
- Registering for Ada Academy and Ada Community Accounts
- Troubleshooting login Issues in the Bot Dashboard
- Variables in Conversations View
- Adding Users to the bot
- List all Answers
- Common Reasons the Bot "Refused to Connect"
- See Previous Versions of an Answer
- How Basic Campaigns Handle Multilingual Conent