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Templates

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Templates

  • Updating Agent's Display Name in Zendesk for Ada Bot Integration
  • Downloading Error Logs from the Bot error-dashboard using Postman
  • Rehydrate Datadog Logs
  • Zendesk Chat Presence Messages in Ada's Conversations View
  • Troubleshooting Dashboard-Related Issues with crashes, hangs, and other similar failures
  • Troubleshooting CSAT Score not Passing to Zendesk Chat
  • Troubleshooting "Token Expired" Issue with Bot Invite
  • Why is the Chatbot Ignoring Persistence Settings?
  • Troubleshooting Metavariable Passing Issues in Zendesk Embed
  • Troubleshooting the Department Dropdown empty Issue in Zendesk Chat Block
  • Avoiding Campaign Visibility Issues in "Capture" State Conversations
  • Registering for Ada Academy and Ada Community Accounts
  • Troubleshooting login Issues in the Bot Dashboard
  • Variables in Conversations View
  • Adding Users to the bot
  • List all Answers
  • Common Reasons the Bot "Refused to Connect"
  • See Previous Versions of an Answer
  • How Basic Campaigns Handle Multilingual Conent
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